Returns & Exchanges
At Patched, we want you to love your unique style, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn items with original tags attached into the original shipping mailer or a secure box of your choice.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
